Privacy Statement

Pavilion Energy Pte Ltd (“Pavilion Energy”) is committed to protecting and respecting your privacy. This Privacy Statement will explain how Pavilion Energy uses the personal data we collect from you when you use our website. If you provide personal information to us at other times, such as during job applications or as part of the normal course of business, we will advise you on how your personal data is used at the time you provide it.

 

You should know that this website is presented by Pavilion Energy Pte. Ltd. who is the Data Controller. To be able to service requests you may have, we may share information with other members of the Pavilion Energy group of companies. These may include the below entities and if we do, they may become Processors of your data. Further details on how we may share your data is set out below.

 

Pavilion Energy Management Pte. Ltd.

Pavilion Energy Trading and Supply Pte. Ltd.

Pavilion Energy Singapore Pte. Ltd.

Pavilion Energy Spain S.A.U.

 

When using this website, we collect your personal data when you provide it to us voluntarily, through completion of forms, emails, enquiries and requests, or when you provide it as part of your electronic use of our website and emails. The personal data we collect from you may include:

 

  • Your name, job title, email address and contact number if you provide it to us;
  • questions, queries or feedback you leave, including your email address if you contact us via our webforms or email;
  • your email address and subscription preferences when you sign up for our email alerts.
  • how you use our emails - for example whether you open them, and which links you click on;
  • your Internet Protocol (IP) address, and details of which version of web browser you used;
  • information on how you use the site, using cookies and page tagging techniques

 

Should you choose not to provide such information, it may not be possible for us to respond to your request or enquiry.

All information collected may be used by Pavilion Energy individually or collectively, and may be combined with other information for the following purposes:

 

  • Responding to your enquiries, feedback or requests submitted via our forms, telephone calls, faxes or emails; 
  • Sending you newsletters or other communications which you may have agreed to receive;
  • Communicating to you any benefit, feature and other information about products and services you have with us;
  • Managing an account which you created with us;
  • Managing our risks and operations; and
  • Meeting regulatory and legal requirements.

 

Should your information be required to fulfil a different purpose than what you have initially consented to, we will seek your consent on its new use before we proceed. 

 

You should know that if you have agreed to receive marketing communications, you may always opt out at a later date. You can do this by clicking the link in the email, or by contacting the address given in the communication. If you choose to unsubscribe from a service, we may keep a ‘suppression list’ containing your details so we know you have unsubscribed.

Our infrastructure is based in Singapore and in Europe, and your information will primarily be securely stored in these locations. However, as a global business which is active in many countries in the world, we may need to transfer personal data between our different offices and locations to ensure we can service you effectively. We may also need to use authorised third-party companies or other parties to support the delivery of our business.

 

When we transfer personal data between companies within the Pavilion Energy group and/or to authorised third parties outside of our group, we take organisational, contractual and legal measures to ensure that your personal data is processed exclusively for the purposes mentioned above and that adequate levels of protection have been implemented in order to safeguard your personal data.

 

We apply these same high standards to all transfers of personal data. These measures include Binding Corporate Rules for transfers among the Pavilion Energy companies and specialist transfer mechanisms for transfers to third parties in countries which have not been deemed to provide an adequate level of data protection to both Singapore and the European Union, as well as any additional local legal requirements.

The legal basis for processing personal data in relation to site security is our legitimate interests, and the legitimate interests of our users, in ensuring the security and integrity of our website.

 

The legal basis for processing the data you have chosen to provide to us, including processing anonymised analytical data, is your consent.

We will only retain your personal data for as long as:

 

  • it is needed for the purposes set out here;
  • the law requires us to;

 

Where you have provided us with your personal information for marketing or newsletter purposes, we will keep your personal data until you unsubscribe. If you subsequently enter a business relationship with us, we will advise you at the point of entering such relationship.

You should know that you have a number of legal rights concerning how we use your personal data, these include the right to:

 

  • access and request a copy of the personal data we hold about you;
  • request rectification of inaccurate data which we hold about you;
  • object to our processing of your personal data;
  • request the erasure and/or deletion of data which we hold about you;
  • obtain a restriction on how we process your data;
  • make a complaint to the relevant Personal Data protection authority.

 

For more information about your rights, or to exercise your rights, please contact our Data Protection Officer. Please note that in responding to such requests, and to ensure we maintain yours and other individuals’ information securely, we may require you to validate your identity.

The Pavilion Energy website contains links to other third-party websites. If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.

Pavilion Energy has appointed Data Protection Officers to safeguard and manage our use of personal data. They may be contacted electronically at the following email address: dpo@pavilionenergy.com, or in writing at either of the following addresses:

 

  • Singapore: The Office of the Data Protection Officer, Pavilion Energy, 12 Marina Boulevard, #37-02, Marina Bay Financial Centre Tower 3, 018982, Singapore.
  • Spain: The Office of the Data Protection Officer, Pavilion Energy, Torre de Cristal, Paseo de la Castellana 259C, Planta 21 Sur, 28046 Madrid.

 

Should you wish to report a complaint or if you feel that Pavilion Energy has not addressed your concern in a satisfactory manner, you may contact the relevant Data Protection Authority.

 

This notice may be updated from time to time. Such updates may reflect the types of personal data we collect, the purposes we use it for, and the ways in which it is shared.

Cookie Notice

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. These cookies help our website users to efficiently navigate between pages and help us to improve their experience on the website.

We use cookies to track your activities on our website, and to make your experience simpler and more convenient, this may include us using them to:

 

  • Remember information about you, so that it will not be necessary for you to provide it repeatedly
  • Help us personalise the website for you by remembering your preferences and settings
  • Keep you signed in, so that it will not be necessary for you to log in repeatedly
  • Help us understand how people are using our services, so we can make them better
  • To find out if our emails have been read and if you find them useful

On this website, we use the following cookies: 

 

Functional Cookies
These cookies are required for basic site functionality, for instance when you exit our cookie banner, a cookie is stored on your device reminding your browser not to re-serve this pop-up box when you later visit this site.

 

  • Login related cookies
    We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
  • Email newsletters related cookies
    This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
  • Forms related cookies
    When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
  • Site preferences cookies
    In order to provide you with an optimal experience on this site, we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

 

Performance Cookies
These cookies help us analyse how our website is used and by whom so we can make improvements and ensure we improve it. 

 

  • Analytics
    This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies collect information about:
       -  the number of visitors to our site,
       -  the pages or content with the most traffic,
       -  approximately where in the world you are visiting the site from; and
       -  how you have found our site e.g. from a direct search; link on a third-party site; or link in one of our emails.

    We use this information to help improve the site, for instance by prioritising updates of the most read content or the most used functionality.
     
    For more information on Google Analytics cookies, see the official Google Analytics page.
     
  • Content Testing
    Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.
     
    If we are working on updates to our site, we may at times display original content to some visitors and revised content to other visitors. This practice helps us to assess which version best optimises user experience. When we do this, we store a cookie on your device to remember which version of the page you were served.
     
  • Conversion Tracking
    In order to measure the success and performance of our marketing campaigns or website goals, we may use conversion pixels, which send a short line of code to tell us when you have clicked on a particular button on our website or reached a particular page (e.g. a thank you page once you have completed the procedure for subscribing to one of our services or have completed one of our forms).
     
    Unless otherwise specified, the above cookies remain when you close your browser.

By using our website or platforms, you consent to the use of cookies and other technologies as outlined here.  If you do not consent to such use, please either refrain from using the relevant website or platform, or see the section below “Can you disable cookies?” to adjust your settings. 

You can disable, control or delete cookies via your web browser, should you choose to do so. However, you should note that these actions may impact your browsing experience by limiting the functionality of some web pages or preventing them from loading properly. More information about how to manage cookies in the in the most commonly used browsers can be found at Google ChromeMozilla FirefoxApple Safari and Microsoft Internet Explorer